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Privacy Policy

PropertyArk is committed to protecting the privacy and personal information of all users of our website, mobile applications, and related services.

Last Updated: July 2026

PropertyArk (“PropertyArk”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of all users of our website, mobile applications, and related services.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Residential or business address
  • Identification documents submitted during verification processes

Account Information

  • Login credentials
  • User profile information
  • Subscription details

Property Information

  • Property listings
  • Property descriptions
  • Uploaded documents and images

Technical Information

  • IP address
  • Device information
  • Browser information
  • Cookies and usage data

2. HOW WE USE YOUR INFORMATION

We use information collected to:

  • Create and manage user accounts
  • Verify vendors and property listings
  • Facilitate communication between users
  • Process subscriptions and payments
  • Improve platform performance
  • Provide customer support
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud, abuse, and unauthorized activities

3. INFORMATION SHARING

We do not sell personal information.

We may share information with:

  • Service providers supporting our operations
  • Payment processors
  • Regulatory authorities where legally required
  • Professional advisers
  • Third-party verification providers

4. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect user information from unauthorized access, disclosure, alteration, or destruction.

5. COOKIES

We may use cookies and similar technologies to improve user experience, analyze usage patterns, and enhance platform functionality.

Users may disable cookies through browser settings, although certain platform features may not function properly.

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfill legitimate business, legal, regulatory, and operational purposes.

7. USER RIGHTS

Subject to applicable laws, users may:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of eligible information
  • Withdraw consent where applicable
  • Lodge complaints regarding privacy concerns

8. THIRD-PARTY LINKS

PropertyArk may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updated versions will be published on our platform.

10. CONTACT US

For privacy-related inquiries, please contact:

PropertyArk
Email: info@propertyark.ng
Website: www.propertyark.ng